Do NOT go here. Do not waste your money. There are better and less expensive offices that will give you great customer service. They claim that communication is one of the core values! What a joke. The worst billing and appointment staff in the universe. If I could give them less stars I would. I have been dealing with them since August. I have 2 insurances and they cannot seem to figure out how to process this.
I have been waiting to find a perfect orthodontic treatment plan for years, and Innovative was undoubtedly the right place. Treatment has changed my face and smile. Very pleased with the results. Able to complete invisalign treatment in approximately one year. Staff and physicians alike are extremely friendly, supportive and enthusiastic.
I have 2 kids in Braces , we love Innovative Orthodontics Dr. Ibrahim and her staff are so
Loving and helpful . I have visited other Orthodontics but Dr.Ibrahim was by far the best and my kids love her and the staff.
She explained in great detail what treatment needed to be done for both my girls , Innovative Orthodontics has won the Best Orthodontics 8 maybe 9 years in a row now . If you or your child needs Braces I highly recommend Innovative Orthodontics .
Everyone was extremely nice at first......before I made my deposit. I was told that they were in my insurance network, turns out only the head doctor is and not the doctor that saw me. When I called to cancel, less than 24hrs later. I was given the run around and a month later I still have not received a refund of my $995 deposit and I still am unable to speak with the head financial personnel. Last time I spoke to someone they told me the request was submitted and a month later all I can get is transfers to voicemail. Extremely disappointed.
I have been Dr. I' s patient for almost 3 years for invisalign treatment. The office is great and all her supporting staff is awesome. They always try to work around your schedule and find an appointment for you. My teeth look great and Dr. I delivered all what she had promised. The only downside (if you have to look for one)- the practice is huge and Dr. has a LOT of patients and I mean A LOT. So she spends only a few minutes with you and if you don't ask her all the questions at once when she is at your chair, too bad for you. However, if you slow her down, she will answer all your concerns in the most polite and comprehensive way.
Conclusion: I feel no regret in choosing her for my teeth reformation. EXCELLENT clinic!
5 star service. Always attentive and reactive to patient’s needs. Top notch operation, staff and equipment.
Started with unsightly metal braces from another orthodontist but Invisalign (recommended and implemented for me here) was much more convenient, less painful, faster acting and more aesthetically pleasing. For a professional adult requiring teeth alignment, Innovative is a godsend.
Dr. Ibrahim is amazing and patient! She made my smile perfect and I'm very grateful. All of the staff, like Gina, is very welcoming, helpful, and positive! I would recommend this place over and over again. The office is one of the nicest I've ever seen!
Dr. Ibrahim simply is the best! She is very knowledgeable and always has the latest and greatest. And her team members are always kind and helpful. The environment at the office is always very welcoming and relaxing over and above the expertise and professionalism of Dr. I and her staff. My daughter and I both are always excited to go and the results we are seeing for both of us are amazing and above our expectations. Best doctor and best place ever!
Dr. Ibrahim is a great dentist/orthodontist.
My daughter and I have being coming to her practice for over 2 years now and we are extremely happy with the services we've received. In recent months my daughter had her braces put on, and staff member Mr. Edmund who's being taking care of her is been wonderful!!! Thank you for the care and professionalism.
Dr. Ibrahim, thank you for running such a customer friendly and highly professional practice. Jo-Anne & Chiara